For water utilities

Phishing Protection for Water Utilities

Utilities run critical infrastructure with small teams, and phishing is one of the most common ways in. SavvyShield protects the staff whose credentials and browsers lead to your systems, with no security department required.

Water treatment facility targeted by cyberattacks
  • Protects remote access credentialsSteps in before passwords reach a fake vendor, portal, or remote access page.
  • Built for small teamsProtection, simulations, and lessons that run without a security department.
  • Shows where risk livesA Savvy Score for every person and team, and whether it is improving.

The risk

Critical Infrastructure, Small Teams

Water and wastewater utilities are now a regular target. In 2026, CISA documented Iranian-affiliated actors compromising internet-connected control devices across water and other sectors, and a coordinated attack disrupted water systems in at least a dozen states.

The human side matters as much as the control systems. WaterISAC reported that in late 2025, phishing and social engineering accounted for 31 percent of incidents reported by member utilities, second only to attacks on industrial control systems. An EPA enforcement alert found that over 70 percent of inspected water systems violated basic security requirements, such as default passwords and shared logins.

How it happens

From an Inbox to Operations

Many utilities run with a handful of staff who handle email, billing, vendor portals, and remote access to operations. A convincing message about a vendor invoice, a portal password reset, or a remote access update can hand an attacker the credentials that lead deeper into the network.

SavvyShield does not protect control systems directly. It protects the people whose credentials, inboxes, and browsers lead there.

A utility operator receiving a phishing message that targets remote access credentials

How SavvyShield helps

Protection That Fits a Small Utility

  • Real-time protection. The browser extension checks links as they open and steps in on fake sign-in pages and malicious downloads on staff computers.
  • Practice for the lures utilities see. Simulations in email and the browser use what administrators tell us about the utility and its departments.
  • No security team required. Simulations and short lessons run automatically, and a Savvy Score shows managers where risk is concentrated.
  • Works alongside your other controls. Strong unique passwords, multifactor authentication, and network segmentation still matter. SavvyShield covers the human decisions they cannot.