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Frequently Asked Questions

Answers for teams evaluating human risk programs and simulations.

What kind of platform is SavvyShield?

SavvyShield is a human risk defense platform that fully automates cybersecurity awareness for companies. AI-driven realistic simulations, behavioral testing, and short lessons delivered in the flow of work reduce risky actions over time. It also includes real-time protection that detects signs of social engineering and can step in before a risky action becomes an incident.

How is SavvyShield different from traditional security awareness training?

Traditional programs rely on scheduled campaigns and periodic courses that someone on your team has to plan and run. SavvyShield removes that work: the AI continuously learns where your organization is weakest, tests those points automatically, and reinforces lessons at the moment of risk. Instead of only teaching people about threats, it also actively protects them while they work.

How long does it take to implement SavvyShield?

The entire onboarding process is designed to get you up and running with as little effort as possible. The browser extension deploys through the browser management tools most IT teams already use, with no new infrastructure required. You can start running simulations on day one.

Can SavvyShield integrate with our existing security stack?

Yes. SavvyShield is built to run with your existing infrastructure, including email, browsers, and the environments your teams already use. Real-time protection layers on top of what you have instead of replacing it.

How do phishing simulations work in SavvyShield?

SavvyShield safely simulates the attacks employees actually face, from convincing emails to fake login pages encountered in the browser. Simulations adapt to each person: the system learns where individuals and teams are weakest and tests those points automatically, with no campaigns for your team to build or schedule. When someone misses one, they immediately receive a short lesson based on what just happened.

Can you tailor simulations to our environment?

Yes. We collaborate on scenarios, tone, and channels that mirror your real operating context so employees practice against attacks that look like what they see day to day, without turning every change into a heavy services project.

How do you measure improvements in human risk?

SavvyShield measures the actions people take across simulations, training, and real-world protection: how they perform in each and how often they encounter risky situations in the wild. Results roll up into a Savvy Score, so your team can see at a glance who is performing well and who may be higher risk without digging through disconnected reports.

What is a Savvy Score?

A Savvy Score is a per-user score that reflects how someone performs across phishing simulations, training, and real-world encounters with risky content. It gives security teams a single, comparable measure of human risk across the organization and shows whether behavior is improving over time.

Which browsers does SavvyShield support?

SavvyShield currently supports Chromium-based browsers such as Chrome and Edge, as well as Firefox. That covers the browsers most organizations already use, with no changes to how your teams work.

Is SavvyShield only about phishing email?

No. Business email compromise still matters, yet human risk shows up across browsers, messaging, voice-style pretext, and other interactions. SavvyShield is built to reflect that broader attack surface so your program does not stop at the inbox.

Does SavvyShield support global teams and multiple languages?

Yes. SavvyShield supports 14 languages across training, simulations, and the user experience, with a default language per organization and per-user overrides. Scanning runs on regional infrastructure so real-time protection stays fast for distributed teams.

Does SavvyShield support single sign-on and automated user provisioning?

Yes. Enterprise customers can use SAML single sign-on with identity providers such as Okta and Microsoft Entra. SCIM provisioning keeps users in sync with your directory automatically, and directory groups can map to SavvyShield labels for targeting and reporting.

How does SavvyShield pricing work?

Pricing is per user, billed monthly or annually. Essentials and Core plans can be purchased online in minutes from the pricing page, and larger organizations can talk with our team about enterprise plans with SSO, SCIM provisioning, and managed billing.

Can I use SavvyShield for myself, my family, or a small business?

Yes. SavvyShield Essentials brings the same real-time phishing and scam protection to individuals, families, and small teams, and it can be purchased online for as few as one person. Each person installs the browser extension in about two minutes, with no technical setup. Small businesses that also want phishing simulations, training, and an admin dashboard can choose the Core plan.

What industries do you serve?

SavvyShield supports organizations in healthcare, financial services, technology, education, manufacturing, government, and other sectors where teams face modern social engineering. Human risk is universal, even if regulatory context differs.

What support do we receive?

You work with our team for rollout planning, program design, and technical questions. We focus on helping organizations scale adaptive human risk programs without turning every update into a custom project.